Privacy Policy

1. Data controller

The controller of personal data is Yourguidealgarve.com.

For privacy questions, data use, or to exercise your rights, you may use the contact details made available on the website.

2. Data we may collect

Browsing the public areas of the website generally does not require any personal data. We may, however, collect data you voluntarily provide, including:

• Name.
• Email address.
• Phone number.
• Information needed to respond to contact or booking requests.
• Data strictly necessary to send you relevant information about tours, bookings, or informational communications, including newsletters.

Yourguidealgarve.com tries to limit data collection to what is necessary for each purpose and does not request excessive or unnecessary data in normal use of the website.

3. Purposes of processing

Personal data may be used, in general, for the following purposes:

• Responding to contact requests, questions, or requests submitted by the user.
• Communicating with the user about tours, bookings, availability, changes, or useful information related to the services requested.
• Sending informational or promotional communications, including newsletters, when there is a legitimate basis to do so — in particular consent, when required.
• Improving customer support and the follow-up of interactions with current and prospective customers.

4. Legal basis for processing

Depending on the situation, processing may be based on:

• The data subject's consent, for example for newsletters or marketing communications, where applicable.
• The need to take pre-contractual steps or perform a service requested by the user, such as responding to requests about tours or bookings.
• The legitimate interest of Yourguidealgarve.com in managing contacts, providing customer support, and organizing its activity, provided the rights and freedoms of the data subject do not prevail.

5. Data sharing

Yourguidealgarve.com does not sell, rent, or share personal data with third-party websites for those third parties' own commercial purposes.

Data is mainly used to manage the relationship with the user and to send information related to Yourguidealgarve.com's own services and communications.

Limited access to data may exist for entities providing technical services such as hosting, email, security, maintenance, or website support, always to the extent necessary and subject to appropriate confidentiality and security duties.

Data may also be disclosed where required by law, by a competent authority, or for the defense of rights in administrative, judicial, or equivalent proceedings.

6. Data retention

Yourguidealgarve.com does not keep personal data for longer than necessary for the purposes described above. Generally:

• Contact data or information requests may be kept for a reasonable time needed to respond and follow up.
• Data used for informational communications or newsletters may be kept until the subject withdraws consent or asks for removal.

When data no longer needs to be kept, it is deleted, anonymized, or retained only to the extent required by law.

7. Data security

Yourguidealgarve.com applies technical and organizational security measures appropriate to protect personal data against loss, misuse, unauthorized access, disclosure, alteration, or destruction.

While no transmission over the internet can be guaranteed absolutely safe, reasonable safeguards consistent with the nature of the activity are applied.

8. Rights of data subjects

Under applicable law, the data subject may, where applicable, exercise the following rights:

• Right of access.
• Right to rectification.
• Right to erasure.
• Right to restriction of processing.
• Right to object.
• Right to data portability, where applicable.
• Right to withdraw consent, without affecting the lawfulness of processing carried out before withdrawal.

To exercise these rights, please use the contact details on the website. The data subject may also lodge a complaint with the competent supervisory authority (in Portugal, the CNPD) if they believe the processing of their data violates the applicable legislation.

9. Newsletters and communications

When the user subscribes to the newsletter or accepts to receive communications, Yourguidealgarve.com may send content related to tours, experiences, news, suggestions, and other information relevant to those visiting or planning activities in the Algarve.

The user may unsubscribe at any time, through the unsubscribe link in the message itself or by contacting us via the channels available on the website.

10. External links

The website may contain links to third-party websites or platforms. This Privacy Policy applies only to Yourguidealgarve.com and does not cover the privacy practices of external entities.

Whenever you access a third-party website, please review its own privacy policy before providing any personal data.

11. Minors

The website and its services are not intended, on their own, for minors who do not have authorization from parents or legal representatives, in cases where such authorization is legally required.

12. Changes to this policy

Yourguidealgarve.com may change or update this Privacy Policy at any time. The version in force is the one published on the website on the relevant date.

13. Contact

For any question related to this Privacy Policy or the processing of personal data, please use the contact details available on the Yourguidealgarve.com website.